Massit, owned by Square Bubbles Pvt. Ltd. ("us", "we", or "our"), operates the www.massit.in website, and applications on iOS and Android platforms (the "Service").
This page outlines our policies regarding the collection, use, and disclosure of your personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.massit.in.
Information Collection & Use
We collect several types of information for various purposes to improve your experience and operate our Service efficiently. When you submit personal information on our website, we protect your information both online and offline.
Types of Data Collected
Personal Data
We may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you, such as:
Email address
First name and last name
Profile photo (optional)
Date of birth (optional)
Gender (optional)
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This includes IP address, browser type/version, pages visited, visit time, time spent on pages, unique device identifiers, and diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity and hold certain information to improve our Service.
Cookies are small data files stored on your device. These include:
Session Cookies – for operation
Preference Cookies – to remember your preferences
Security Cookies – for security purposes
You can instruct your browser to refuse cookies. However, some features of the Service may not function properly without them.
Use of Data
Massit uses the collected data for:
Providing and maintaining the Service
Notifying you of changes to our Service
Allowing participation in interactive features
Providing customer care and support
Performing analytics to improve the Service
Monitoring usage
Detecting and addressing technical issues
Providing a personalized user experience
Transfer of Data
Your Personal Data may be transferred to — and maintained on — servers located outside your state, province, or country. If you're located outside India and submit information, please be aware that the data will be transferred to and processed in India.
Your submission of such information represents your consent to that transfer.
Massit will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Secure Ordering
We protect your personal information both online and offline. Sensitive information like credit card numbers is encrypted using Secure Socket Layer (SSL) technology.
On secure pages (e.g., our order form), the browser will show a locked padlock icon and the URL will begin with https.
We can only access your card information to issue credits—never for initiating charges.
Legal Requirements
Massit may disclose your Personal Data in good faith when necessary to:
Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate wrongdoing
Protect the safety of users or the public
Defend against legal liability
Security of Data
While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we implement strong security protocols to mitigate risk.
Service Providers
We may use third-party companies and individuals ("Service Providers") to assist in providing and analyzing our Service. These providers have access to your Personal Data only to perform tasks on our behalf and are bound by confidentiality agreements.
Links to Other Sites
Our Service may contain links to external websites. We do not control or assume responsibility for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Service is not intended for anyone under the age of 18.
We do not knowingly collect data from children. If you believe your child has submitted personal data to us, please contact us immediately so we can remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page and noted with a new “Effective Date”.
We will notify you via email and/or a prominent notice on the Service before the change becomes effective.
You are advised to review this policy regularly.
Data / Privacy
Privacy Policy
What information we collect when you shop with Massit, how we use it, and the choices you have — explained in plain language.
Information We Collect
When you browse, register, or place an order with Massit, we may collect:
- Account details — name, email address, phone number, and password.
- Order details — shipping address, billing address, and items purchased.
- Payment information — processed securely by our payment gateway; Massit does not store your full card or UPI credentials.
- Usage data — pages visited, device and browser type, and approximate location, collected automatically to keep the site working well.
- Communications — messages you send us through support, chat, or feedback forms.
All information you provide is given voluntarily.
How We Use It
We use your information to:
- Process, pack, and deliver your orders, and keep you updated on their status;
- Manage your account, wishlist, and order history;
- Respond to support requests and resolve delivery or product issues;
- Send order confirmations, shipping updates, and — where you've opted in — offers and product updates;
- Detect and prevent fraud, abuse, or violations of our Terms & Conditions;
- Improve the Website's performance, layout, and product recommendations.
Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the Website is used. You can control or disable cookies through your browser settings, though some features of the Website may not work correctly without them.
Payment Security
All payments are processed through PCI-DSS compliant payment gateways. Massit does not store your complete card number, CVV, or UPI PIN on our servers at any point.
Data Retention
We retain your account and order information for as long as your account is active, and for a reasonable period afterward to meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
Your Rights & Choices
You can access, update, or delete your account information at any time from My Profile. You may unsubscribe from marketing emails or SMS using the link or instructions provided in those messages. To request a copy of your data or full account deletion, contact us using the details below.
Children's Privacy
Massit's products and Website are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be highlighted on this page. Continued use of the Website after an update means you accept the revised policy.
Contact Us
For any privacy-related questions or requests, reach out through our Contact Us page and our support team will assist you.
